Shipping Policy
Effective Date: June 14, 2025
Essentials Mart Karachi – https://essentials-mart.com
Contact: essential.mart12@gmail.com
At Essentials Mart Karachi, we aim to deliver your orders promptly, reliably, and safely across Pakistan. Please review our shipping policy for details on how we handle delivery, timelines, and shipping fees.
We currently ship to all major cities and towns within Pakistan.
Karachi: 2–3 business days
Major Cities (Lahore, Islamabad, etc.): 3–5 business days
Remote Areas: 5–7 business days
Note: Delivery times may vary due to weather conditions, courier delays, or public holidays.
Standard Shipping: PKR 300 flat rate for orders below PKR 3,000
Free Shipping: For orders above PKR 3,000
Cash on Delivery (COD): Available nationwide (up to PKR 15,000 order value)
Orders are processed within 24–48 hours after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is dispatched, you will receive a tracking number via email or SMS to monitor the delivery status.
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept, we will notify you via email. You may request a reshipment (additional shipping charges may apply).
If your order arrives damaged or is lost in transit, please contact us immediately at essential.mart12@gmail.com. Be sure to include your order number and any photos (if applicable) to support your claim.
If you have any questions or concerns about your shipment, please reach out to us at essential.mart12@gmail.com.
Thank you for shopping with Essentials Mart Karachi. We appreciate your trust!