Privacy Policy

Effective Date: June 14, 2025
Essentials Mart Karachi – https://essentials-mart.com
Contact: essential.mart12@gmail.com

At Essentials Mart Karachi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our eCommerce store based in Pakistan, in accordance with applicable debit/credit card data protection regulations.

What Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number

• Billing and shipping address

• Payment details (e.g., credit/debit card number, cardholder name, expiry date – encrypted and tokenized via secure gateways)

• Order history

• Device and browser information (via cookies or analytics tools)

How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Communicate with you regarding your orders or inquiries

• Improve our website and customer experience

• Send promotional offers, if you have opted in

• Prevent fraud and ensure website security

Debit/Credit Card Transactions

All credit/debit card transactions on our website are processed through secure, PCI DSS-compliant payment gateways. We do not store your full card details on our servers. Sensitive information like card numbers and CVV codes are encrypted, tokenized, and handled only by certified third-party payment processors.

Your payment data is protected using:

• Transport Layer Security (TLS) encryption

• Tokenization techniques

• Fraud prevention tools provided by our payment gateway

In case of suspicious activity, we reserve the right to verify your transaction or request additional documentation to ensure compliance with local financial laws.

Sharing Your Information

We do not sell your personal information. We may share your data with:

• Payment processors for secure transaction handling

• Delivery services to fulfill your order

• IT service providers for website functionality

• Government authorities if legally required

Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

• Understand website traffic and user behavior

• Remember your preferences and improve your experience You can disable cookies through your browser settings, but doing so may affect some site functionalities.

Data Security

We implement industry-standard security measures to protect your data, including SSL encryption, secure servers, PCI DSS-aligned practices, and access controls.

Your Rights

You have the right to:

• Access your personal data

• Request corrections to inaccurate data

• Request deletion of your personal data (subject to legal and business obligations)

• Opt out of promotional emails

To make any such request, please contact us at essential.mart12@gmail.com.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date. Continued use of our site implies acceptance of any changes.

For any questions or concerns regarding this Privacy Policy, please email us at essential.mart12@gmail.com.